您(Did)是否知道 Windows 10 包含一个名为Steps Recorder 的默认应用程序？(Steps Recorder?)这是一款旨在记录您的步骤和屏幕以进行故障排除的应用程序。在本教程中，我们将向您展示这个出色的小工具可以做什么。以下是如何使用Steps Recorder以及它为什么可以成为您最好的朋友之一的原因，特别是如果您是帮助他的家人和朋友排除 Windows 10 计算机或设备故障的人：
什么是步数记录器？
Steps Recorder是一款旨在帮助您解决Windows 10计算机上的问题的应用程序。它通过记录您在 PC 上发生不良情况时所采取的步骤来做到这一点。然后，它将您的步骤以友好的格式保存为单个文件，其中包含每个步骤的详细信息和屏幕截图，您可以将其发送给可以帮助您诊断问题的朋友或 IT 专业人员。请注意，Steps Recorder应用程序在Windows 8.1和Windows 7中也可用，尽管后者的名称略有不同：Problems Steps Recorder。
如何在Windows 10中打开(Windows 10)步数记录器(Steps Recorder)
要在Windows 10中打开Steps Recorder ，您可以在任务栏的搜索字段(search field from the taskbar)中输入单词steps ，然后单击/点击Steps Recorder结果。
使用搜索在Windows 10中打开步骤记录器(Steps Recorder)
您还可以从“开始”菜单(Start Menu)启动该应用程序。打开开始菜单(Start Menu)，导航到Windows 附件(Windows Accessories)，然后单击或点击Steps Recorder快捷方式。
从“开始”菜单(Start Menu)打开Windows 10中的步骤记录器(Steps Recorder)
如果您更喜欢文本命令，还可以通过在Run window (Win + R)、命令提示符(Command Prompt)、PowerShell甚至文件资源管理器(File Explorer)中运行psr命令来启动步骤记录(Steps Recorder)器。
通过运行 psr 命令在Windows 10中打开Steps Recorder
如何在Windows 10中使用步(Windows 10)数记录器(Recorder)
打开Steps Recorder后，您应该会在屏幕上看到一个小而简单的窗口。它看起来像这样：
Windows 10中的步骤记录器(Recorder)（也称为Windows 7中的问题步骤记录器(Problem Steps Recorder)）
“开始录制”(Start Recording)按钮开始录制您的操作，而“停止录制(Stop Recording)”按钮将停止它并且不允许您继续录制。让我们看看它是如何工作的：
按开始录制(Start Recording)。现在该工具会记录您的所有鼠标移动。启动您想要使用的应用程序，进行您想要的点击/点击，输入您需要的内容等。
使用步骤记录器开始记录
Steps Recorder不断记录您启动的应用程序、单击/点击的内容以及您是否输入了某些内容。
在Windows 10中使用 Steps Recorder 记录步骤(Recorder)
要记住的一件事是，步数记录(Steps Recorder)器不会记录您键入的内容。要将有关您键入的内容的数据添加到记录中，请在适当的步骤按添加评论按钮，然后在(Add Comment)突出显示问题和评论(Highlight Problem and Comment)框中添加评论。完成输入后，按OK继续录制。
在步骤记录器中添加评论
要暂停录制，请按暂停录制(Pause Record)。您可以随时恢复它。
在步骤记录器中暂停记录
但是，如果您按下Stop Recording，事情就会停在那里，并且您无法继续。停止录制后，Steps Recorder可让您在保存之前查看录制内容。
从步骤记录器记录详细信息(Recorder)
检查记录详细信息以确保您没有记录任何密码或您不希望其他人看到的其他类型的信息。
如果一切正常，请按窗口顶部的“保存”按钮保存您使用(Save)Steps Recorder制作的录音。(Steps Recorder)
使用Steps Recorder(Steps Recorder)保存录音
Steps Recorder将您制作的所有录音保存为压缩的ZIP文件，因此您可以轻松地将它们发送给帮助您解决问题的人。在ZIP文件中，有一个MHTML 文档(MHTML Document)文件，您可以使用旧的Internet Explorer打开它。
Steps Recorder将录音保存为(Recorder)ZIP文件中的 mhtml文件
如何在Windows 10中配置(Windows 10)步数记录器(Steps Recorder)
关于Steps Recorder在Windows 10中的工作方式，您可以配置一些内容。您可以通过单击/点击“步骤记录器(Steps Recorder)”窗口右侧的“问号和小向下箭头”按钮，然后在显示的菜单中选择“设置”来访问它们。(Settings)
步数记录器设置
这会打开一个小窗口，您可以在其中设置录制的位置、是否要启用屏幕截图以及程序应存储多少最近的屏幕截图。如果您要记录一个冗长的过程，请不要犹豫，将数字从 25 更改为更高的值。
可用于步数记录器的设置(Recorder)
何时使用步数记录器？
步骤记录器(Steps Recorder)在以下几种情况下很有用：
- 当您想记录您偶然发现的问题并希望与可以帮助您的人分享详细信息时。例如，当您需要帮助时，您可以进行录音、在线上传，并与我们、朋友或您的网络管理员分享链接。
- 记录您正在做的事情，而不是用于故障排除目的。例如，您可以使用此工具录制整个教程并与其他人分享，以便他们在需要时进行跟进。
提示：(TIP:)如果您使用Steps Recorder制作的记录不足以帮助您解决问题，Windows 10中还有其他工具可以提供更多信息。检查您可以使用我们在本教程(this tutorial)中提供的工具提取的数据是否有帮助。此外，请参阅如何在 Windows 中使用资源监视器(how to use the Resource Monitor in Windows)，以及如何使用诊断数据查看器(how to use Diagnostic Data Viewer)并查看 Windows 10 向Microsoft发送的数据。
您使用步数记录器吗？
我们发现Steps Recorder非常有用。我们可以将本教程分享给我们的一些朋友和家人，并让他们记录他们在需要我们帮助解决问题时所做的事情。然而，大多数人从未听说过它。在本指南之前您(Did)知道吗？您是如何得知 Steps Recorder(Steps Recorder)的？在下面的评论部分让我们知道。
How to use Steps Recorder to capture steps for Windows 10 troubleshooting -
Did you know that Windows 10 includes a defaυlt app called Steps Recorder? It’s an app designed to record your steps and screen for troubleshooting purposes. In this tutorial, we show you what this excellent little tool can do. Here’s how to use Steps Recorder and why it can become one of your best friends, especially if you are the one who helps his family and friends troubleshoot their Windows 10 computers or devices:
What is Steps Recorder?
Steps Recorder is an app developed with the sole purpose of helping you troubleshoot problems on a Windows 10 computer. It does that by recording the steps you took when something bad happened on your PC. Then, it saves your steps in a friendly format, as a single file with details and screenshots for every step, which you can send to a friend or an IT professional who can help you diagnose the issue. Note that the Steps Recorder app is available in Windows 8.1 and Windows 7 too, although it had a slightly different name in the latter: Problems Steps Recorder.
How to open Steps Recorder in Windows 10
To open Steps Recorder in Windows 10, you can enter the word steps in the search field from the taskbar and click/tap on the Steps Recorder result.
Open Steps Recorder in Windows 10 using search
You can also launch the app from the Start Menu. Open the Start Menu, navigate to Windows Accessories and click or tap on the Steps Recorder shortcut.
Open Steps Recorder in Windows 10 from the Start Menu
If you prefer text commands, you can also launch Steps Recorder by running the psr command in the Run window (Win + R), Command Prompt, PowerShell, or even in File Explorer.
Open Steps Recorder in Windows 10 by running the psr command
How to use Steps Recorder in Windows 10
Once you open Steps Recorder, you should see a small and simple window pop up on your screen. It looks like this:
Steps Recorder in Windows 10 (aka Problem Steps Recorder in Windows 7)
The Start Recording button starts recording your actions, while Stop Recording stops it and doesn’t allow you to resume recording. Let’s see how that works:
Press the Start Recording. Now the tool records all your mouse movements. Start the applications you want to use, make the clicks/taps you want to make, type what you need, etc.
Start Record with Steps Recorder
Steps Recorder continually records what apps you launched, what things you clicked/tapped on, and whether you typed something or not.
Recording steps in Windows 10 with Steps Recorder
One thing to keep in mind is that the Steps Recorder doesn’t record what you type. To add data to the recording about what you’ve typed, press the Add Comment button at the appropriate step and add a comment in the Highlight Problem and Comment box. Once you are done typing, press OK to continue recording.
Adding a comment in Steps Recorder
To pause the recording, press Pause Record. You can resume it at any time.
Pause record in Steps Recorder
However, if you pressed Stop Recording, things stop there, and you can’t resume. As soon as you stop the recording, Steps Recorder lets you review the recording before saving it.
Recording details from Steps Recorder
Check the recording details to make sure that you didn’t record any passwords or other types of information that you don’t want others to see.
If everything looks OK, save the recording you made with Steps Recorder by pressing the Save button from the top of the window.
Save a recording with Steps Recorder
Steps Recorder saves all the recordings you make as compressed ZIP files, so you can send them easily to the person who helps you troubleshoot the problem. Inside the ZIP file, there is an MHTML Document file that you can open using the old Internet Explorer.
Steps Recorder saves recordings as mhtml files inside ZIP files
How to configure Steps Recorder in Windows 10
There are a few things that you can configure about the way Steps Recorder works in Windows 10. You can access them by clicking/tapping the “question mark & small downward arrow” button from the right side of the Steps Recorder window and then selecting Settings in the menu that shows up.
Steps Recorder Settings
That brings up a small window where you can set the location of your recording, whether you want to enable screenshots, and how many recent screenshots the program should store. If you are going to record a lengthy procedure, don’t hesitate to change the number from 25 to a higher value.
Settings available for Steps Recorder
When to use Steps Recorder?
The Steps Recorder can be useful in a few scenarios:
- When you want to record a problem that you stumbled upon and want to share the details with someone who can help you. For example, you can make a recording, upload it online, and share the link with us, a friend, or your network admin, when you need help.
- Record what you are doing, not necessary for troubleshooting purposes. For example, you can record an entire tutorial with this tool and share it with others so that they can follow it when needed.
TIP: If the recordings you made with Steps Recorder are not enough for the person who helps you troubleshoot issues, there are other tools in Windows 10 that can provide additional information. Check whether the data you can extract with the tool we presented in this tutorial can help. Also, see how to use the Resource Monitor in Windows, and how to use Diagnostic Data Viewer and see what data Windows 10 sends to Microsoft.
Do you use Steps Recorder?
We found Steps Recorder to be quite useful. We can share this tutorial with some of our friends and family and ask them to record what they are doing when they need our help to solve issues. However, most people never heard about it. Did you know about it before this guide? How did you find out about Steps Recorder? Let us know in the comments section below.
