修复 Windows 资源管理器已停止工作: (Fix Windows Explorer has stopped working: )Windows 资源管理器(Windows Explorer)崩溃的主要原因是由于多种原因导致的Windows文件损坏,例如恶意软件感染(malware infection)、注册表文件(Registry Files)损坏或驱动程序不兼容等。但此错误是非常令人沮丧,因为许多符合Windows Explorer的程序都无法运行。
When working in Windows, you may receive the following error message:
Windows Explorer has stopped working. Windows is restarting
Windows Explorer是一个文件管理应用程序(management application),它提供了一个GUI(图形用户界面(Graphical User Interface))来访问系统(硬盘(Hard Disk))上的文件。在Windows Explorer(Windows Explorer)的帮助下,您可以轻松地浏览硬盘并检查文件夹和子文件夹的内容。当您登录到Windows时, (Windows)Windows 资源管理器(Windows Explorer)会自动启动。它用于复制、移动、删除、重命名或搜索(rename or search)文件和文件夹。因此,如果Windows 资源管理器(Windows Explorer)不断崩溃,使用Windows可能会非常烦人。(Windows)
让我们看看Windows 资源管理器(Windows Explorer)停止工作的一些常见原因:
- 系统文件(System Files)可能已损坏或过时
- (Virus or Malware infection)系统中的病毒或恶意软件感染
- 过时的显示驱动程序
- 不兼容的驱动程序导致与Windows冲突(Windows)
- 内存故障
现在我们已经了解了这个问题,是时候看看如何解决错误并可能修复它了。但是正如您所看到的,没有单一的原因会导致此错误发生,这就是为什么我们要列出所有可能的解决方案来修复该错误的原因。
修复 Windows 资源管理器已停止工作(Fix Windows Explorer has stopped working)
确保(Make)创建一个还原点(restore point) 以防万一(case something)出现问题。
方法 1:运行系统文件检查器 (SFC) 和检查磁盘 (CHKDSK)(Method 1: Run System File Checker (SFC) and Check Disk (CHKDSK))
1.按Windows Key + X然后单击命令提示符(Command Prompt)(管理员(Admin))。
2.现在在cmd中输入以下内容并回车:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
3.等待上述过程完成,完成后重新启动您的电脑。
4.接下来,从这里运行 CHKDSK 使用检查磁盘实用程序 (CHKDSK) 修复文件系统错误。(Fix File System Errors with Check Disk Utility(CHKDSK).)
5.让上述过程完成并再次重新启动您的 PC 以保存更改。
方法 2:运行 CCleaner 和 Malwarebytes(Method 2: Run CCleaner and Malwarebytes)
执行全面防病毒(Full antivirus)扫描以确保您的计算机是安全的。除了这个运行 CCleaner 和 Malwarebytes Anti-malware(run CCleaner and Malwarebytes Anti-malware)。
1.下载并安装CCleaner & Malwarebytes。
2.运行 Malwarebytes(Run Malwarebytes)并让它扫描您的系统以查找有害文件。
3.如果发现恶意软件,它将自动删除它们。
4.现在运行CCleaner,在“Cleaner”部分,在Windows选项卡(Windows tab)下,我们建议检查以下要清理的选项:
5.一旦您确定检查了正确的点,只需单击Run Cleaner,然后让 CCleaner 运行。
6.要清理您的系统,请进一步选择注册表选项卡(Registry tab)并确保选中以下内容:
7.选择Scan for Issue并允许CCleaner扫描,然后单击Fix Selected Issues。
8.当CCleaner 询问“您要备份对注册表的更改吗?(Do you want backup changes to the registry?)” 选择是。
9.备份完成后,选择Fix All Selected Issues。
10.重新启动您的PC,您可能能够 修复Windows资源管理器停止工作的问题。(Fix Windows Explorer has stopped working issue.)
方法三:更新显卡驱动(Method 3: Update Graphics Card Driver)
从 NVIDIA网站(website) (或制造商的网站)升级显卡驱动程序。( drivers for your graphics card)如果您在更新驱动程序时遇到问题,请单击此处进行修复。
有时更新显卡驱动程序(card driver)似乎可以修复 Windows 资源管理器已停止工作错误(Fix Windows Explorer has stopped working error) ,但如果没有,则继续下一步。
方法 4:执行干净启动(Method 4: Perform a Clean Boot)
1.按 Windows 键 + R 然后输入msconfig并按回车键进入系统配置。(System Configuration.)
2.在常规选项卡上,选择选择性启动( Selective Startup),并确保未选中“(option “)加载启动项(load startup items)”选项。
3.导航到“服务(Services)”选项卡并选中“隐藏所有 Microsoft 服务”框。(Hide all Microsoft services.)“
4.下一步,单击禁用所有(Disable all)这将禁用所有其他剩余服务。
5.重新启动您的PC检查(PC check)问题是否仍然存在。
6.如果问题解决了,那肯定是第三方软件造成的。为了将特定软件归零,您应该一次启用一组服务(请参阅前面的步骤),然后重新启动您的 PC。继续这样做,直到找出导致此错误的一组服务,然后逐个检查该组(group one)下的服务,直到找到导致问题的服务。
6.完成故障排除后,请务必撤消上述步骤(在步骤2中选择(step 2)正常启动(Normal startup))才能正常启动PC。
方法五:运行DISM(部署镜像服务和管理)(Method 5: Run DISM (Deployment Image Servicing and Management))
1.按Windows Key + X然后选择命令提示符(Command Prompt)(管理员(Admin))。
2.在cmd中输入以下命令并回车:
DISM /Online /Cleanup-Image /RestoreHealth
2.按回车键运行上述命令并等待(command and wait)该过程完成,通常需要15-20分钟。
NOTE: If the above command doesn't work then try on the below:
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows
Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess
3.该过程完成后重新启动您的PC。
方法 6:禁用右键单击上下文菜单中的项目(Method 6: Disable Items in Right Click Context Menu)
当您在Windows中安装(Windows)程序或应用程序(program or application)时,它会在右键单击上下文菜单(context menu)中添加一个项目。这些项目称为外壳扩展,现在如果您添加可能与Windows冲突的内容,这肯定会导致Windows 资源管理器(Windows Explorer)崩溃。由于Shell 扩展(Shell extension)是Windows Explorer 的一部分,因此(Windows Explorer hence)任何损坏的程序都可能很容易导致Windows Explorer已停止工作错误。
1.现在要检查哪些程序导致崩溃,您需要下载一个名为ShexExView的(ShexExView.)第三方软件。(party software)
2.双击压缩文件(zip file)中的应用程序shexview.exe运行它。等待(Wait)几秒钟,因为它第一次启动时需要一些时间来收集有关 shell 扩展的信息。
3.现在单击选项,然后单击隐藏所有 Microsoft 扩展。(Hide All Microsoft Extensions.)
4.现在按 Ctrl + A 将它们全部选中( select them all),然后按左上角的红色按钮。(red button)
5.如果要求确认,请选择是。( select Yes.)
6.如果问题已解决,则其中一个shell 扩展(shell extension)存在问题,但要找出您需要通过选择它们并按下右上角的绿色按钮将它们一一打开。如果在启用特定shell 扩展后(shell extension) Windows Explorer崩溃,那么您需要禁用该特定扩展,或者如果您可以将其从系统中删除,则更好。
方法 7:禁用缩略图(Method 7: Disable Thumbnails)
1.按键盘上的Windows Key + E combination,这将启动文件资源管理器(File Explorer)。
2.现在在功能区中,单击查看选项卡(View tab),然后单击选项,然后单击更改文件夹和搜索选项(Change folder and search options)。
3.在文件夹(Folder) 选项(Options)中选择查看选项卡(View tab)并启用此选项“(option “)始终显示图标,从不缩略图(Always show icons, never thumbnails)”。
4.重新启动您的系统(Restart your system) ,希望您的问题现在可以解决。
方法 8:运行 Windows 内存诊断(Method 8: Run Windows Memory Diagnostic)
1.在Windows 搜索(Windows search)栏中键入内存,然后选择“ Windows 内存诊断”。(Windows Memory Diagnostic.)“
2.在显示的选项集中选择“立即重新启动并检查问题。(Restart now and check for problems.)“
3.之后,Windows将重新启动以检查可能的 RAM 错误,并希望显示您遇到(Windows)Windows 资源管理器(Windows Explorer)已停止工作错误的可能原因 。
4.重新启动您的PC并检查问题是否已解决。
5.如果问题仍未解决,则运行Memtest86,可以在这篇文章Fix kernel security check failure中找到。
方法 9:运行 Windows BSOD 疑难解答工具(仅在 Windows 10 周年更新后可用)(Method 9: Run Windows BSOD Troubleshoot Tool (Only available after Windows 10 Anniversary update))
1.在 Windows 搜索栏中键入“疑难解答”,然后选择(Troubleshoot)疑难解答。(Troubleshooting.)
2.下一步,点击硬件和声音( Hardware and Sound),然后选择Windows下的蓝屏。(Blue screen under Windows.)
3.现在点击高级(Advanced)并确保选择了“自动应用修复(Apply repairs automatically)”。
4.单击下一步,让该过程完成(process finish)。
5.重新启动应该能够解决Windows资源管理器已停止工作错误的PC。(Windows Explorer has stopped working error.)
方法 10:尝试将系统恢复到工作状态(Method 10: Try to Restore you System to working condition)
要修复 Windows 资源管理器已停止工作错误,您可能需要使用(Fix Windows Explorer)系统还原(System Restore)将计算机还原到较早的工作时间。
方法 11:修复安装 Windows 10(Method 11: Repair Install Windows 10)
这种方法是最后的手段,因为如果没有任何效果,那么这种方法肯定会修复您 PC 的所有问题。修复(Repair Install)仅使用就地升级来修复系统问题而不删除系统上存在的用户数据进行安装。因此,请按照本文查看如何轻松(Easily)修复(How)安装Windows 10(Repair Install Windows 10) 。
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就是这样,您已成功修复 Windows 资源管理器已停止工作错误(Fix Windows Explorer has stopped working error) ,但如果您对本指南仍有任何疑问,请随时在评论部分询问。
Windows Explorer has stopped working [SOLVED]
Fix Windows Explorer has stopped working: The main reason why Windows Explorer has crashed is because of corrupted Windows files which can be due to a number of reasons, such as because of malware infection, corrupted Registry Files or incompatible drivers etc. But this error is very frustrating as many programs which are in accordance with Windows Explorer won’t work.
When working in Windows, you may receive the following error message:
Windows Explorer has stopped working. Windows is restarting
Windows Explorer is a file management application which provides a GUI (Graphical User Interface) for accessing the files on your system (Hard Disk). With the help of Windows Explorer, you could easily navigate through your hard disk and check the contents of folders and subfolders. Windows Explorer is automatically launched when you log in to Windows. It is used to copy, move, delete, rename or search for files & folders. So it can be very annoying to work with Windows if Windows Explorer keeps on crashing.
Let’s see what are some common causes because of which Windows Explorer has stopped working:
- System Files may be corrupted or outdated
- Virus or Malware infection in the system
- Outdated Display drivers
- Incompatible drivers causing conflict with Windows
- Faulty RAM
Now that we have learned about the issue it’s time to see how to troubleshoot the error and possibly fix it. But as you can see there is no single cause due to which this error can occur that’s why we are going to list all the possible solutions to fix the error.
Fix Windows Explorer has stopped working
Make sure to create a restore point just in case something goes wrong.
Method 1: Run System File Checker (SFC) and Check Disk (CHKDSK)
1.Press Windows Key + X then click on Command Prompt(Admin).
2.Now type the following in the cmd and hit enter:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
3.Wait for the above process to finish and once done restart your PC.
4.Next, run CHKDSK from here Fix File System Errors with Check Disk Utility(CHKDSK).
5.Let the above process complete and again reboot your PC to save changes.
Method 2: Run CCleaner and Malwarebytes
Perform a Full antivirus scan to make sure your computer is secure. In addition to this run CCleaner and Malwarebytes Anti-malware.
1.Download and install CCleaner & Malwarebytes.
2.Run Malwarebytes and let it scan your system for harmful files.
3.If malware is found it will automatically remove them.
4.Now run CCleaner and in the “Cleaner” section, under the Windows tab, we suggest checking the following selections to be cleaned:
5.Once you’ve made certain the proper points are checked, simply click Run Cleaner, and let CCleaner run its course.
6.To clean your system further select the Registry tab and ensure the following are checked:
7.Select Scan for Issue and allow CCleaner to scan, then click Fix Selected Issues.
8.When CCleaner asks “Do you want backup changes to the registry?” select Yes.
9.Once your backup has completed, select Fix All Selected Issues.
10.Restart your PC and you may be able to Fix Windows Explorer has stopped working issue.
Method 3: Update Graphics Card Driver
Upgrade the drivers for your graphics card from the NVIDIA website (or from your manufacturer’s website). If you have trouble updating your drivers click here for the fix.
Sometimes updating graphic card driver’s seems to Fix Windows Explorer has stopped working error but if it doesn’t then continue to the next step.
Method 4: Perform a Clean Boot
1.Press Windows Key + R then type msconfig and hit enter to System Configuration.
2.On General tab, choose Selective Startup and under it make sure the option “load startup items” is unchecked.
3.Navigate to the Services tab and checkmark the box that says “Hide all Microsoft services.“
4.Next, click Disable all which would disable all the other remaining services.
5.Restart your PC check if the problem persists or not.
6.If the issue is resolved then it’s definitely caused by a third-party software. In order to zero in on the particular software, you should enable a group of services (refer the previous steps) at a time then reboot your PC. Keep doing this until you figure out a group of services which are causing this error then check the services under this group one by one until you find which one is causing the problem.
6.After you had finish troubleshooting make sure to undo the above steps (select Normal startup in step 2) in order to start your PC normally.
Method 5: Run DISM (Deployment Image Servicing and Management)
1.Press Windows Key + X then select Command Prompt(Admin).
2.Enter the following command in cmd and hit enter:
DISM /Online /Cleanup-Image /RestoreHealth
2.Press enter to run the above command and wait for the process to complete, usually, it takes 15-20 minutes.
NOTE: If the above command doesn't work then try on the below:
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows
Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess
3.After the process is completed restart your PC.
Method 6: Disable Items in Right Click Context Menu
When you install a program or application in Windows, it adds an item in the right-click context menu. The items are called shell extensions, now if you add something which might conflict with the Windows this could certainly cause the Windows Explorer to crash. As Shell extension is part of Windows Explorer hence any corrupt program could easily cause Windows Explorer has stopped working error.
1.Now to check which of these programs are causing the crash you need to download a 3rd party software called
ShexExView.
2.Double click the application shexview.exe in the zip file to run it. Wait for few seconds as when it launches for the first time it takes some time to collect information about shell extensions.
3.Now click Options then click on Hide All Microsoft Extensions.
4.Now Press Ctrl + A to select them all and press the red button in the top-left corner.
5.If it asks for confirmation select Yes.
6.If the issue is resolved then there is a problem with one of the shell extensions but to find out which one you need to turn them ON one by one by selecting them and pressing the green button on the top right. If after enabling a particular shell extension Windows Explorer crashes then you need to disable that particular extension or better if you can remove it from your system.
Method 7: Disable Thumbnails
1.Press the Windows Key + E combination on the keyboard, This will launch File Explorer.
2.Now in the ribbon, click View tab and then click Options then Change folder and search options.
3.In Folder Options select View tab and enable this option “Always show icons, never thumbnails.”
4.Restart your system and hopefully, your problem would be solved by now.
Method 8: Run Windows Memory Diagnostic
1.Type memory in the Windows search bar and select “Windows Memory Diagnostic.“
2.In the set of options displayed select “Restart now and check for problems.“
3.After which Windows will restart to check for possible RAM errors and will hopefully display the possible reasons as to why you were facing Windows Explorer has stopped working error.
4.Reboot your PC and check if the problem is resolved or not.
5.If the issue is still not resolved then run Memtest86 which can be found in this post Fix kernel security check failure.
Method 9: Run Windows BSOD Troubleshoot Tool (Only available after Windows 10 Anniversary update)
1.Type “Troubleshoot” in Windows Search bar and select Troubleshooting.
2.Next, click Hardware and Sound & from there select Blue screen under Windows.
3.Now click on Advanced and make sure “Apply repairs automatically” is selected.
4.Click Next and let the process finish.
5.Reboot your PC which should able to troubleshoot Windows Explorer has stopped working error.
Method 10: Try to Restore you System to working condition
To Fix Windows Explorer has stopped working error you may need to Restore your computer to an earlier working time using System Restore.
Method 11: Repair Install Windows 10
This method is the last resort because if nothing works out then this method will surely repair all problems with your PC. Repair Install just using an in-place upgrade to repair issues with the system without deleting user data present on the system. So follow this article to see How to Repair Install Windows 10 Easily.
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That’s it, you have successfully Fix Windows Explorer has stopped working error but if you still have any queries regarding this guide then feel free to ask them in the comment’s section.